Packet-loss during SDN configuration changes

Incident Report for LUMASERV

Resolved

We encountered packet loss on virtual machines during a network reload in our virtualization environment when provisioning new SDN settings. The issue was resolved by March 8, 2026, 0:30.
Moving forward, we will implement measures to ensure that network reloads do not cause packet loss. We will therefore announce the according maintenance frame here on the statuspage.
Posted Mar 07, 2026 - 23:16 CET