Update - The network issue has been resolved and the storage infrastructure (CEPH) is fully available again.
May 29, 2026 - 16:26 CEST
Update - We are currently experiencing network issues which affect the availability of the storage infrastructure (CEPH). Investigations are already underway and we will provide updates shortly.
May 29, 2026 - 15:48 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 2026 - 14:00 CEST
Scheduled - We'll migrate VMs to other hypervisors to rearrange physical devices. In rare cases a reboot of VMs could occur.
May 29, 2026 14:00-20:00 CEST
Infrastructure (FRA14, Interxion) Operational
90 days ago
100.0 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
DDoS Protection Operational
90 days ago
100.0 % uptime
Today
Power Supply Operational
90 days ago
100.0 % uptime
Today
API components Operational
90 days ago
100.0 % uptime
Today
NICAPI - Rest [v1] Operational
90 days ago
100.0 % uptime
Today
Reseller-Interface [reseller.lumaserv.com] Operational
90 days ago
100.0 % uptime
Today
docs.nicapi.eu Operational
90 days ago
100.0 % uptime
Today
Cloud API Operational
90 days ago
100.0 % uptime
Today
Managed Services Under Maintenance
90 days ago
99.98 % uptime
Today
Mail Gateway Operational
90 days ago
100.0 % uptime
Today
CEPH-Storage Under Maintenance
90 days ago
100.0 % uptime
Today
Backupstorage Operational
90 days ago
100.0 % uptime
Today
Cloud server hosts Under Maintenance
90 days ago
100.0 % uptime
Today
Managed Web Environments Operational
90 days ago
99.9 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Ticket Support Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Registries Operational
90 days ago
99.77 % uptime
Today
DENIC Operational
90 days ago
99.54 % uptime
Today
EURid Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 29, 2026

Unresolved incident: Rearragement of physical devices.

May 28, 2026

No incidents reported.

May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 22:00 CEST
Scheduled - We'll migrate VMs to other hypervisors to rearrange physical devices. In rare cases a reboot of VMs could occur.
May 26, 15:52 CEST
May 26, 2026
Completed - The scheduled maintenance has been completed.
May 26, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 22:01 CEST
Scheduled - We'll be upgrading our Hetzner PNI port to 100 Gbit. We don't expect any downtime.
May 26, 13:21 CEST
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.