All Systems Operational

Infrastructure (FRA14, Interxion) Operational
Core Network Operational
DDoS Protection Operational
Power Supply Operational
API components Operational
NICAPI - Rest [v1] Operational
Reseller-Interface [reseller.lumaserv.com] Operational
docs.nicapi.eu Operational
Cloud API Operational
Managed Services Operational
Mail Gateway Operational
CEPH-Storage Operational
Backupstorage Operational
Cloud server hosts Operational
Managed Web Environments Operational
Support Services Operational
Monitoring Operational
Ticket Support Operational
Phone Support Operational
Registries Operational
DENIC Operational
EURid Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Completed - The scheduled maintenance has been completed.
Sep 1, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 18:00 CEST
Scheduled - We will perform firmware upgrades on our edge devices. BGP sessions will be gracefully shut down prior to the upgrades, allowing traffic to be automatically rerouted through other upstreams.

Additionally, we will carry out maintenance work on our internal network infrastructure. During the maintenance window, brief interruptions to the availability of private VM networks may occur. This may affect all internal networks attached to virtual machines.

Sep 1, 12:18 CEST

Aug 31, 2026

Completed - The scheduled maintenance has been completed.
Aug 31, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 21:00 CEST
Scheduled - We will be performing hypervisor updates during the stated window. Virtual machines will be live-migrated between hosts; no downtime is expected. Brief periods of slightly increased latency may occur during migration. No action is required on your part.
Aug 31, 20:40 CEST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.