All Systems Operational

Uptime over the past 90 days. View historical uptime.
Infrastructure (FRA14, Interxion) Operational
90 days ago
99.99 % uptime
Today
Core Network Operational
90 days ago
99.99 % uptime
Today
DDoS Protection Operational
90 days ago
100.0 % uptime
Today
Power Supply Operational
90 days ago
100.0 % uptime
Today
API components Operational
90 days ago
100.0 % uptime
Today
NICAPI - Rest [v1] Operational
90 days ago
100.0 % uptime
Today
Reseller-Interface [reseller.lumaserv.com] Operational
90 days ago
100.0 % uptime
Today
docs.nicapi.eu Operational
90 days ago
100.0 % uptime
Today
Cloud API Operational
90 days ago
100.0 % uptime
Today
Managed Services Operational
90 days ago
99.98 % uptime
Today
Mail Gateway Operational
90 days ago
100.0 % uptime
Today
CEPH-Storage Operational
90 days ago
100.0 % uptime
Today
Backupstorage Operational
90 days ago
100.0 % uptime
Today
Cloud server hosts Operational
90 days ago
100.0 % uptime
Today
Managed Web Environments Operational
90 days ago
99.87 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Ticket Support Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Registries Operational
90 days ago
100.0 % uptime
Today
DENIC Operational
90 days ago
100.0 % uptime
Today
EURid Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 10, 2026
MySQL database outage
Resolved - The incident has been resolved and the environments are all available again. We will provide further information with our postmortem.
Mar 10, 13:15 CET
Update - We are still investigating an issue with the VM's running the database.
Mar 10, 11:43 CET
Investigating - At March 10, 2026, 11:13 AM, our monitoring alerted that the customer MySQL database was not available. The issue affects managed web hosting services which are operated within our Kubernetes clusters.
Mar 10, 11:13 CET
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Packet-loss during SDN configuration changes
Resolved - We encountered packet loss on virtual machines during a network reload in our virtualization environment when provisioning new SDN settings. The issue was resolved by March 8, 2026, 0:30.
Moving forward, we will implement measures to ensure that network reloads do not cause packet loss. We will therefore announce the according maintenance frame here on the statuspage.
Mar 7, 23:16 CET
Mar 6, 2026
Maintenance on CEPH storage & commissioning of new upstream provider in our FRA-2 zone
Completed - The maintenance has been successfully completed. As expected there was no impact.
Mar 6, 21:48 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 17:00 CET
Scheduled - During this maintenance period we plan to perform maintenance on the SSD and HDD CEPH storage and commission a new upstream connection to zet.net. We don't expect any downtime.
Mar 6, 15:41 CET
Mar 5, 2026

No incidents reported.

Mar 4, 2026
Maintenance on the authentication service of the Cloud API
Completed - The scheduled maintenance has been completed.
Mar 4, 14:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:00 CET
Scheduled - The authentication service of the Cloud (login.lumaserv.cloud) will undergo maintenance. The Cloud API will be unavailable for a short amount of time during the restart of the service.
Mar 4, 09:39 CET
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage