All Systems Operational

Uptime over the past 90 days. View historical uptime.
Infrastructure (FRA14, Interxion) Operational
Core Network Operational
DDoS Protection Operational
Power Supply Operational
API components Operational
NICAPI - Rest [v1] Operational
Reseller-Interface [reseller.lumaserv.com] Operational
docs.nicapi.eu Operational
Cloud API Operational
Managed Services Operational
Mail Gateway Operational
CEPH-Storage Operational
Backupstorage Operational
Cloud server hosts Operational
Managed Web Environments Operational
Support Services Operational
Monitoring Operational
Ticket Support Operational
Phone Support Operational
Registries Operational
DENIC Operational
EURid Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 30, 2026

No incidents reported today.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Network issues at Frankfurt location
Resolved - This incident has been resolved.
Sep 28, 16:35 CEST
Monitoring - Since 00:05 UTC, all services in our Frankfurt location are fully reachable again.

The cause was the failure of a routing engine in one of our core routers. The redundant routing engine took over automatically. During the switchover, the reachability of our Frankfurt network was affected between approx. 23:52 and 00:05 UTC.

The network is currently running stably on the redundant routing engine. We are working on restoring the failed component and are continuing to monitor the situation closely. We will provide a further update once full redundancy has been restored.
Sep 28, 02:23 CEST
Investigating - We are currently experiencing network issues which affect the reachability of our network located in Frankfurt. We will provide updates on this statuspage as soon as possible.
Sep 28, 01:52 CEST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Maintenance on the authentication service of the Cloud API
Completed - The scheduled maintenance has been completed.
Sep 21, 13:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 13:30 CEST
Scheduled - The authentication service of the Cloud (login.lumaserv.cloud) will undergo maintenance. The Cloud API will be unavailable for a short amount of time during the restart of the service.
Sep 18, 15:00 CEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

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