Degraded connectivity between our locations at FRA and ZUR

Incident Report for LUMASERV

Resolved

At 1:28PM the connection between our locations in Frankfurt and Zurich become degraded since one gateway at our upstreams becomes unavailable. The issue was resolved by 1:49PM completely by changing the gateway's configuration and adapting to the new configuration. Moving forward, we will check for possible improvements to enhance network resilience.
Posted Feb 11, 2026 - 13:30 CET