Since 00:05 UTC, all services in our Frankfurt location are fully reachable again.
The cause was the failure of a routing engine in one of our core routers. The redundant routing engine took over automatically. During the switchover, the reachability of our Frankfurt network was affected between approx. 23:52 and 00:05 UTC.
The network is currently running stably on the redundant routing engine. We are working on restoring the failed component and are continuing to monitor the situation closely. We will provide a further update once full redundancy has been restored.
Posted Sep 28, 2026 - 02:23 CEST
Investigating
We are currently experiencing network issues which affect the reachability of our network located in Frankfurt. We will provide updates on this statuspage as soon as possible.
Posted Sep 28, 2026 - 01:52 CEST
This incident affected: Infrastructure (FRA14, Interxion) (Core Network).